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Schedule a walk through webinar of our Trusted Advisor program.

Raving Fans!

"This training program significantly improved our sales results! The focus on relationship building, reinforcement through practice and discipline around coaching developed the skills and confidence in our sales associates to really understand the customer's needs and offer them value added solutions.  The feedback from our associates and customers has been very positive - and, our sales performance has increased dramatically."

Leonard R. Iakiri
Vice President
Retail & Marketing
Northpointe Bank

"The Sales Excellence program provided a repeatable process to successfully building relationships with my customers.  I was able to build Level 3 relationships with my small business customers and become their trusted advisor.  These relationships became very fruitful for my branches as I consistently met balance sheet growth and revenue goals.  My customer referrals tripled and I was able to double the size of my portfolio.  I trained my staff on the same principles behind the Sales Excellence program and they achieved similar successes with their own customers."

AJ Frint
Banking Office Manager 2
Huntington National Bank
 

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Relationship Based Selling - Trusted Adviser

Do your clients view you as a Trusted Adviser...

 

Men in field with buckets on their heads

 

...or just another faceless transaction?

 Relationship Based Selling

How you sell has become as important as what you sell. The mission of business development is to achieve and sustain Level 3 status in the market place through the powerful combination of building a b relationship with clients and creating value for clients. Winning in today’s and tomorrow’s market requires more than technical expertise. Technical knowledge is simply a ticket that gets you into a game that is won by your ability to build great relationships.Trusted Advisor Chart

Companies that achieve level 3 status typically grow at rates twice their competitors and keep their customers longer. As a result profits grow exponentially. Our past clients have seen sales increases of 60% and greater with the Trusted Adviser Sales Program. By becoming a Trusted Adviser to their clients, our participants have been able to mine additional business from existing clients and be recommended to new prospects, thereby making cold calling a thing of the past.

What do Clients want?

 

Clients are looking for more than subject matter experts. Clients have specific problems they want to solve and specific goals they want to achieve. They are looking for someone who will take the time to understand their situation and bring value by providing solutions that address their particular needs. Clients are looking for someone they feel comfortable with, more importantly someone they can TRUST.

Why invest in another sales training program? 

 

Training without reinforcement chartMost programs are ineffective because the right behaviors not reinforced during the first months of an initiative or program. Our approach to delivering solid and quantifiable results is based on turning elements of this program into a discipline or skill. Skill is not built in a single event. Rather it is built by repeating positive behaviors over a period of time. The chart above demonstrates how without reinforcement of initial learning skills fall off quickly.

 

 

 

At Visible Progress we incorporate repetition and reinforcement and coaching to ensure that permanent skill improvement takes place.  The chart below demonstrates the benefits of continued reinforcement.

 

 

 

Why Act Now?

Sales are the life-blood of every company.  Sales creates the revenue that pays for everything.  Our customers normally see a positive ROI in as little 90 days.

Another Raving Fan!

My credit union engaged Visible Progress with the intent of providing our front line staff with a working knowledge of real estate mortgage lending, what we got was so much more.

Tim came on-site and personally assessed our back office operations, interviewed our sales people, reviewed our processes, and developed an expert training program. 

More important than the custom tailored staff training, technology upgrades, and all inclusive user manuals; Visible Progress taught our sales people to become Trusted Advisors.

The return on our investment has been incredible! In the first full calendar month since our training took place, we have increased production and income by 400%. Most importantly, our sales people are no longer intimidated when they take a mortgage application, instead they are seeking out the opportunity.

Ryan S. Giffin

Vice President, Lending

CME Federal Credit Union